Tuesday, February 24, 2009

Root Cause and Impact

When an intervention does show results in the classroom it is not necessarily the fault of the client or the students. It usually means that the appropriate intervention was not identified or implemented correctly.

Last year I was working with a teacher who shared with me that the students were always off task instead of doing their classwork. I visited his classroom and he was right many of the students were off task. As a result of several conversations with the teacher we implemented several interventions that focused on procedures and classroom management strategies, but each time I return to measure impact of the interventions many of the students were still off task. I will admit that both of us were very frustrated and every intervention we had tried so far had not worked.

Then one day I happened to observe his class during a question and answer period. He was allowing unison responses from the students. Unison response occurs when groups of students shout out the answer to the teacher's question. What this means is that no student is being held responsible for his/her learning because there was always a student who knew the answer and would shout it out. Common sense says just because one student knows the answer it does not mean that all the students in the class know the answer.

I met with the teacher and we implemented a strategy. He use a clip board to call on students by name and he redirected those who shouted out answers. After two weeks these strategies reduced the amount of unison response by two thirds. This change in his practice caused a major change in the students’ behavior during questing sessions and the students became more involved in their classwork because they never knew when they would be called upon to respond.

This example does not mean that all the other interventions were ineffective it was just that once the root cause of the problem was identified and the appropriate combination of interventions were implemented the learning environment improved.

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