Monitoring any continuous improvement process can be a challenge. Measuring where we begin and where we end is common practice and comfortably fits our paradigm of pre and post testing. However, in order to determine whether growth is, in fact, continuous, frequent monitoring of the small steps along the way is essential.
In Step 4, you identified gaps in the current reality and desired state of your induction processes, as well as the changes that need to be made to close those gaps. The guiding questions for Step 5 are:
1. How are we doing?
2. What indicators will we use to determine our progress?
3. How often will these be addressed?
Using the Continuous Improvement Plan (CIP) at this point will help you answer those questions and provide structure for your work. Visit the podcast Induction Air #1: An introduction to the Continuous Improvement Plan (CIP).
Source: Randall Deich and Joy Rabin, NESS Program Facilitators
Tuesday, February 19, 2008
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